At Khelo88, we take your privacy seriously. This policy explains exactly what personal information we collect, why we collect it, how we use it, and what rights you have over your own data. No hidden clauses, no vague language.
Six things every Khelo88 player should know about how their personal information is collected, stored, and protected on our platform.
Khelo88 collects only the personal information that is necessary to operate your account, process payments, and comply with our legal obligations. We don't ask for information we don't need, and we don't store data longer than required. Every piece of data we hold has a clear purpose.
All data transmitted between your device and Khelo88 is protected using SSL/TLS encryption. Sensitive information such as payment details and identity documents is stored using industry-standard encryption protocols. We conduct regular security audits to make sure our data protection measures stay current and effective.
Khelo88 does not sell, rent, or trade your personal information to third parties for marketing purposes. Full stop. We share data only with the service providers who help us operate the platform — payment processors, identity verification services, and fraud prevention tools — and only to the extent necessary for those services.
You have the right to access, correct, or request deletion of your personal data at any time. You can also request a copy of all the data Khelo88 holds about you. These requests can be made through your account settings or by contacting our support team directly at [email protected].
Khelo88 uses cookies to keep your session active, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites. You can manage your cookie preferences at any time through your browser settings.
If we make significant changes to this Privacy Policy, we will notify all registered players via email or an in-platform notification before the changes take effect. The updated date at the top of this page always reflects the most recent version. We encourage you to review this policy periodically.
Note: By registering an account or using the Khelo88 platform, you confirm that you have read and understood this Privacy Policy. If you have any questions before registering, please contact us at [email protected].
Welcome to the Khelo88 Privacy Policy. Khelo88 ("we", "us", "our") operates the online gaming platform available at khelo88.app and through the Khelo88 mobile application. This Privacy Policy explains how we collect, use, store, and protect the personal information of players and visitors ("you") who use our platform.
We understand that privacy is important to our players in Bangladesh. When you sign up for Khelo88, you're trusting us with your personal information — your name, your contact details, your payment data. We don't take that trust lightly. This policy is our commitment to being transparent about exactly what we do with that information.
This policy applies to all personal data collected through the Khelo88 website, mobile application, customer support channels, and any other services we provide. It should be read alongside our Terms and Conditions.
This Privacy Policy was last updated in January 2025. We recommend bookmarking this page and checking back periodically for any updates.
Khelo88 collects personal data in several ways — directly from you when you register or use the platform, automatically as you interact with our services, and from third-party verification providers. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad number, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser, OS | Automatically via cookies and logs |
| Usage Data | Games played, bets placed, session duration | Automatically via platform activity |
| Communications Data | Support chat logs, email correspondence | Customer support interactions |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification purposes and with your explicit consent.
Khelo88 uses your personal data for the following purposes:
Good to know: Khelo88 never uses your personal data to make fully automated decisions that significantly affect you without human review. If an automated system flags your account, a member of our team will review the case before any action is taken.
Khelo88 processes your personal data on the following legal grounds:
Khelo88 does not sell your personal data. We share data only in the following limited circumstances:
All third-party service providers who handle your data on our behalf are contractually required to process it only for the purposes we specify and to maintain appropriate security standards. We do not allow them to use your data for their own purposes.
Important: Khelo88 will never share your personal data with third-party advertisers or data brokers. If you receive unsolicited marketing claiming to be from Khelo88 via a channel you didn't sign up for, please report it to us immediately.
Khelo88 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here's what we use and why:
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies may prevent some parts of the Khelo88 platform from working correctly.
Khelo88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
Khelo88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:
In the event of a data breach that is likely to affect your rights or freedoms, Khelo88 will notify you as quickly as possible and take immediate steps to contain and investigate the incident.
You also play a role in keeping your data secure. Use a strong, unique password for your Khelo88 account and never share your login credentials with anyone.
As a Khelo88 player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team:
You can request a copy of all personal data Khelo88 holds about you. We will provide this within 30 days of your request.
If any of your personal data is inaccurate or incomplete, you have the right to have it corrected. You can update most information directly in your account settings.
You can request deletion of your personal data. Note that we may be required to retain certain data for legal compliance purposes even after your account is closed.
You can ask us to limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
You can object to us processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
Khelo88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Khelo88, please contact us immediately at [email protected].
Upon receiving such a report, we will investigate promptly, close the account if the user is found to be underage, and securely delete all associated personal data. Any funds deposited by an underage user will be returned to the payment source.
If you are under 18, you must not register on Khelo88 or attempt to use our services. We use age verification tools during registration and reserve the right to request additional proof of age at any time.
The Khelo88 platform may contain links to third-party websites or services — for example, links to payment provider portals or game developer pages. This Privacy Policy applies only to the Khelo88 platform. We are not responsible for the privacy practices of any third-party websites.
We recommend reviewing the privacy policy of any third-party site you visit. Khelo88 does not endorse or make any representations about third-party sites and has no control over their content or privacy practices.
Khelo88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page always reflects the most recent version of the policy. We encourage you to review this page periodically. Your continued use of Khelo88 after a policy update constitutes your acceptance of the revised terms.
If you disagree with any changes to this Privacy Policy, you have the right to close your account and request deletion of your data before the changes take effect. Contact our support team to do so.
If you have any questions, concerns, or requests relating to this Privacy Policy or how Khelo88 handles your personal data, please get in touch with our team. We aim to respond to all privacy-related enquiries within 5 business days.
For questions about responsible gaming tools or self-exclusion, please visit our Responsible Gaming page or contact support directly.